You only need to provide a copy of your Identity Card (IC) or Passport, a valid Driving License, and a recent utility bill (astro, electricity, or water) for address verification. International tourists must provide a valid international driving permit if their national license is not in English.

Yes, our car rental rates include basic third-party insurance coverage. However, your financial liability for any damage depends on the Collision Damage Waiver (CDW) package you select during booking. To protect yourself from high out-of-pocket expenses in the event of an accident, we highly recommend adding one of our Vehicle Protection (CDW) tiers on the product page: Basic Protection (+RM12/day): Lowers your maximum excess liability to a basic minimum amount. Standard Protection (+RM28/day): Further reduces your excess and covers minor body scratches. Premium Protection (+RM38/day): Offers high-level protection with the absolute lowest excess liability for vehicle damage.

We practice a "Same-to-Same" fuel policy, where you return the car with the same fuel level as picked up. There is no mileage limit for driving within Sabah; however, a one-time outskirt zone surcharge applies if you plan to drive to areas outside Kota Kinabalu and Kundasang (such as Sandakan, Tawau, or Kudat) as stated in our ADD ON selection during booking.

Yes, we provide convenient car delivery and pickup services directly to Kota Kinabalu International Airport (KKIA), hotels around the city center. Free delivery or minimal service fees may apply depending on your rental duration and location.

Payments can be made securely online via credit card or online banking during checkout. A refundable security deposit of RM100.00 is required upon booking, and it will be fully refunded to you within 48 hours after the vehicle is safely returned.